bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 7 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square99fedilinkarrow-up1728arrow-down18
arrow-up1720arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 7 months agomessage-square99fedilink
minus-squareCalipherJones@lemmy.worldlinkfedilinkEnglisharrow-up4·7 months agoIf I have to deal with AI for customer support then I will find a different company that offers actual customer support.
If I have to deal with AI for customer support then I will find a different company that offers actual customer support.